Print now
Slip and label together, shipment written, customer emailed. For the orders you already know are on the shelf.
For anyone selling online with BigCommerce and Royal Mail
Send half an order and let the paperwork keep up.
One item is out of stock, so the box goes out short. DispatchThread gives that box its own label, its own tracking number and its own BigCommerce shipment holding only what went in it. The rest of the order stays open, and the customer is told the truth.
Twenty parcels a month free, for good. It starts read only against your real orders, so nothing is bought at Royal Mail and nothing is written back to BigCommerce until you turn it on.
Blackthorn Schoolwear
Order 69448 · parcel 1 of 2
DT 69448 01
| In this parcel | Qty |
|---|---|
| Boys eco school trousers, grey, age 9 Alteration · shorten 1 inch | 2 of 2 |
| Reversible fleece, navy, age 9 | 1 of 1 |
| PE polo, white, age 9 Stays open on the order | 0 of 1 |
Sheet 1 of 1Packed at Bench 2
What BigCommerce receives
- Shipment
- 3 units across 2 lines
- Tracking
- JD0002177745GB
- Order status
- Partially shipped
- Still open
- 1 × PE polo
Written on a packing bench. Not in an office.
In daily use across three benches at two sites
Free for 20 parcels a month, for good
The gap nobody fills
Label software ends at the label.
Click and Drop will happily print you a label. What it cannot do is tell your shop which two of the three items on order 69448 were actually in that box. So somebody types it in afterwards, or nobody does.
A split order today
- The label is bought against the order, not against the items in the box
- Tracking is copied into BigCommerce by hand, usually against the whole order
- The customer is emailed to say everything has shipped, and then chases the missing item
- The second parcel goes out days later with no clean record of what it held
- Two benches can pick up the same order and both label it
A split order on DispatchThread
- You tick the lines and quantities that are going in this box
- Remaining is worked out from BigCommerce at the moment you commit, never stored and never guessed
- The shipment written back holds only those lines, with that parcel's own tracking number
- The rest of the order stays open and prints again when the stock lands
- The lines are locked while a parcel is being made, so the second bench cannot double ship them
The morning queue
Everything waiting, sorted the way you pack.
Filter by shop, by delivery service or by what is late. Made to order work is flagged before anyone picks it. Tick fifty and print them in one go.
yourshop.dispatchthread.co.uk
Because stock on the shelf is not stock in the box
Three ways to despatch, chosen per order.
Most shops need more than one. Set the mode on a single order or on the whole batch, and change your mind before anything is bought.
Check stock first
Slip and label print, but the shipment and the customer's email are held until the slip is scanned. If the item turns out to be missing, nothing has been promised.
Slip only, label when you scan
Nothing is charged at Royal Mail while the slip is out. Scanning it buys the label there and then and prints it at the bench doing the scanning.
Built at a packing bench, not in a meeting
The details that decide whether a system gets used.
Every bench prints to its own printer
Start a job on the counter machine and it comes out on the counter machine. Three stations, three printers, one queue each, no shared driver to argue with.
Two shops, two Royal Mail accounts
An order can even be split across both, one parcel bought on each account, with the right service and the right posting account picked for you.
Your delivery options, your services
Map what the customer chose at checkout to what you actually post it as, whether that is Tracked 24, Tracked 48 or the untracked 24 and 48 services.
Made to order work is flagged
Personalisation, engraving, a printed name, an alteration, a cut to length. Anything you sell that is not off the shelf shows on the queue with its lead time, so it never leaves in the ordinary post.
A reprint is not a second label
Print it again and you get the same label and the same tracking number back. Royal Mail is charged once, whatever the printer does.
Print today, send tomorrow
Get ahead on a quiet afternoon. Future dated batches hold their tracking and release it to BigCommerce on the morning you chose.
Pricing
Priced on packing benches, not parcels.
Every shop has a season. Christmas, a sale, a product that goes and takes the month with it. A monthly parcel cap would bill you hardest in the week you can least afford the interruption, so on a paid plan there is not one.
Free
Try it properly, on your own orders.
£0for good
20 parcels a month
- 1 packing station
- 1 Royal Mail account
- All three despatch modes
- Starts read only until you turn it on
- No card, and no setup fee
Bench
One counter, one poster.
£45per month
- 1 packing station
- 1 Royal Mail account
- Parcels unmetered
- All three despatch modes
- Email support, next working day
Most shops
Shop
A shop floor and a back room, or two sites.
£95per month
- Up to 3 packing stations
- 2 Royal Mail accounts
- Split an order across both accounts
- Future dated batches
- Support by phone in season
Group
More than two sites, or more than one brand.
£195per month
- Unlimited packing stations
- Unlimited Royal Mail accounts and sites
- Your own instance and database
- Named contact, same day in season
No per parcel feeOn a paid plan you are not billed by the label, at any volume. Postage stays on your own Royal Mail account at your own rates.
Setup £250, onceConnecting BigCommerce, your Royal Mail accounts, your delivery mapping and the print agent on each bench. Included on annual plans, and never charged on Free.
Annual is ten monthsPay for ten, use twelve. Monthly plans can be cancelled with a month's notice, in or out of season.
Twenty parcels a month, free, for good.
Not a countdown to a card. Set it up on your own orders, run it beside whatever you use now, and keep using it for nothing if twenty parcels is all you need. It starts read only, so nothing is bought at Royal Mail until you turn it on.